Last updated: May 2026
1. Who We Are
One of a Kind Retro operates the trade platform at oneofakindretro.com. We act as the data controller for personal data collected through this platform.
2. What Data We Collect
2.1 Registration Data
When you register, we collect your name, email address, company name, country, phone number and business type. This is necessary to verify your account and operate the platform.
2.2 Transaction Data
For buyers, we store order history, delivery addresses and payment records. For suppliers, we store inventory submissions, pricing discussions and shipment records.
2.3 Usage Data
We log platform activity including logins, page views and actions taken. This is used for security, fraud prevention and platform improvement.
2.4 Communications
Messages sent through the platform's messaging system are stored and accessible to our admin team as part of normal trade operations.
3. How We Use Your Data
- To operate and provide the trade platform
- To verify your account and prevent fraud
- To process orders and manage logistics
- To communicate about your account and transactions
- To comply with legal and regulatory obligations
- To improve our platform and services
4. Data Sharing
We do not sell your personal data. We do not share buyer information with suppliers, and we do not share supplier information with buyers. This strict separation is fundamental to how our platform operates.
We may share data with third-party service providers (such as logistics companies and payment processors) only to the extent necessary to fulfil your orders. All such providers are bound by confidentiality obligations.
We may disclose data where required by law or to protect our legal rights.
5. Data Security
We implement technical and organisational measures to protect your data, including encrypted passwords, HTTPS connections, role-based access controls, and activity logging. Access to sensitive financial data is restricted to authorised administrators only.
6. Data Retention
We retain account data for as long as your account is active. Transaction records are retained for a minimum of 7 years for legal and accounting purposes. You may request deletion of your personal data, subject to our legal retention obligations.
7. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, delete or port your personal data. To exercise these rights, please contact us. We will respond within 30 days.
8. Cookies
We use essential session cookies to operate the platform (login sessions). We do not use advertising, tracking or analytics cookies. No third-party advertising networks have access to your data through our platform.
9. International Transfers
Our platform operates from servers in our hosting provider's datacentre. Data may be processed in connection with our operations in Pakistan and the UAE. We ensure appropriate safeguards are in place for any international transfers.
10. Changes to This Policy
We may update this policy. We will notify registered users of significant changes. Continued use of the platform constitutes acceptance.
For privacy questions or data requests, please contact us.